• To ensure a refund we respectfully ask that you provide a cancellation notice 24 hrs prior to your session time.  (This excludes emergencies and unexpected transportation issues.)

• For any session that needs to be rescheduled we also ask for a 24hrs notice. We understand things come up, emergencies happen, tires go flat, life throws punches some days. In those cases we get that. We just ask that you please be sure to be proactive as possible on communication with us so that we can get you rescheduled to another time and day that suits you and your engineer best.

• Cancellations made 24hrs in advance of the booking date will receive a %100 refund.    

• Cancellations made less than 24hrs in advance (day of booking date) will receive a %50 refund.                        

• No shows will be charged the FULL AMOUNT of the service amount booked.

• We have a ZERO TOLERANCE policy for any fraudulent booking or disputes. YOU WILL BE BANNED.

• For safety and legal reasons, no open fire-arms allowed in the facility.

• We are a smoke free facility. Smoking must be outside. NO EXCEPTIONS.​

     

      For any questions please email us at

      soundstandards864@gmail.com

      or give us a call at 864-310-0530